Customer Service
We are here to assist you with all inquiries into your Merchant account. Our knowledgeable staff is available to discuss any questions you may have regarding statements, batch’s or authorizations or any other customer service or tech support issues you may have.

Phone: (800) 538-4299
Fax: (516) 750-0253
Email: customersupport@gotobcd.com

Technical Support
Should you find yourself in need of our assistance, you will find a department ready to assist you with any equipment challenges you may be experiencing.

Phone: (800) 538-4299
Fax: (516) 479-9016
Email: technicalsupport@gotobcd.com

Supply Desk
Phone: (877) 569-3029

Voice Authorization
Phone: (800) 944-1111

Solution Quickfinder

Corporate Office

Bank Card Depot
612 Wheelers Farms Rd.
Milford, CT 06460

Phone: (203) 882-8597
Phone: (888) Merchant
Fax: (203) 882-8875

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BCD is a registered ISO/MSP for HSBC Bank USA, National Association, P.O. Box 4563, Buffalo, NY 14240 Member FDIC